Terms & conditions

Protection of personal data

The Order Process

  1. You place a booking or write us.
  2. We confirm your booking and ask you to send a deposit of 5 EUR/person. You can pay the deposit with your credit card or PayPal account.
  3. After we recieve your payment, you can count on the trip! 🙂
  4. You pay the rest of the price when you arrive to Konjic or after the trip (30 EUR/person for Neretva Rafting complete package, 40 EUR/person for Visočica mountain trip).

Cancellation policy

Rescheduling or cancelling the trip:

  • More than 24 hours before start: 100% deposit back.
  • Less than 24 hours before start: no deposit back.

In most cases it’s not a problem to reschedule your trip for free even less than 24 hours before start of it. But if you write us a night before the trip, we cannot answer your e-mail in time.

Important contact

Please, save the Sanel Koric’s mobile phone number +387 61 474 507 to your phone. If you have any problems on arrival, please call.

Where to arrive in Konjic?

  • If you’re driving by car, meet us at our base at Varda 40, Konjic 88400, GPS 43.653989, 17.958790 at 9:00 a.m. (for rafting or at 7:00 a.m. for Visočica trip). 
  • If you’re arriving by bus, meet us at the bus station at 9:00 a.m. (for rafting or at 7:00 a.m. for Visočica trip).
  • If you’re arriving by train, meet us at the train station at 9:00 a.m. (for rafting or at 7:00 a.m. for Visočica trip).

Please tell us which means of transport will you use. Thanks.